Motor vehicle compliance analyst 4

Company Name:
Louisiana Department of State Civil Service
Agency: DPS-Office of Motor Vehicles
Opening Date: Mon. 04/21/14
Closing Date/Time: Sat. 04/26/14 11:59 PM Central Time
State Salary Range: $12.29 - $24.46 hourly
$2,130.26 - $4,240.00 monthly
Agency Hiring Range: Min: Max:
Job Type: Promotion
Location: Bunkie, Louisiana
Print Job Information-Apply
QualificationsBenefitsSupplemental Questions
Three years of clerical, law enforcement, or customer service experience.
College training will substitute for the required experience on the basis of thirty semester hours for one year of experience.
Training in a business school or technical institute will substitute for the required experience on the basis of one month of training for one month of experience.
May be required to possess a valid Louisiana driver''s license at the time of appointment.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies:the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the North Central Association of Colleges and Schools; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Supplemental Information:
This vacancyis domiciled at the Bunkie Office of Motor Vehicles in Avoyelles Parish.
Please note: This is a promotional opportunity, ONLY permanent employees of the Louisiana Office of Motor Vehicles will be considered.
No Civil Service test score is required in order to be considered for this vacancy.
This position has a Special Entrance Rate (SER) of $983.20 biweekly.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.
Interested applicants arestrongly encouragedto apply online. If you are unable to apply for this vacancy online, you may mail or fax your Civil Service application to the following address:
Department of Public Safety
ATTN: Human Resources/Susan Hudson
P.O. BOX 66614
Baton Rouge, LA. 70896
NOTE: If submitting a paper application, it isimperativethat you use the latest revised Civil Service application, which is available on the Department of Civil Service's website. Older versions of the Civil Service application/SF10 will not be accepted and will be returned to you.You may download the Civil Service application here.All applications must be received OR postmarked by the closing date of this announcement. Applications received or postmarked after the closing date of this announcement will be rejected.
If submitting a paper application you must answer, print and submitthe supplemental questionswith your paper application or it will be considered incomplete. Supplemental questions areNOTattached to the application.
Applicants with international degrees must provide an equivalency evaluation and a copy of their transcript at the time of application.
The equivalency evaluation and transcript can be attached to the electronic application or faxed to no later than the closing date of this job posting. Applications submitted without the above documents will not be considered.
Applications without the education and or work experience sections completed will be considered incomplete and will not be accepted.
If you are contacted for an interview, please let us knowat that timeif you have a disability and need a special accommodation.
Agency Contact:
Susan Hudson
Job Concepts:
Function of Work:
To travel and work in various motor vehicle field offices during personnel shortages and in doing so, issue driver''s licenses, identification cards, license plates, and title registrations; reinstate driving and vehicle registering privileges; OR to supervise a one-person motor vehicle office and, in so doing, issue driver''s licenses, license plates, and title registrations; or to perform staff development services and technical help desk functions relative to motor vehicle title and/or registration or drivers license management and issuance; or to perform audits of Office of Motor Vehicles and privatized Public Tag Agents; or to establish and maintain a comprehensive, agency-wide safety and training program; or to serve as forms coordinator.
Level of Work:
Supervision Received:
General from Motor Vehicle District Manager Field, Motor Vehicle Manager 1, or higher-level agency personnel.
Supervision Exercised:
None, except in cases of serving as a Motor Vehicle Supervisor. Functional authority over all Motor Vehicles personnel statewide relative to training.
Location of Work:
Department of Public Safety and Corrections, Office of Motor Vehicles.
Job Distinctions:
Differs from a Motor Vehicle Compliance Analyst 3 by the responsibility for moving from one office to another statewide, or by the responsibility for all operations of a one person motor vehicle field office; OR, by performing one of the following statewide functions: staff development services/technical help desk functions, compliance audits, agency forms coordinator, Safety and CPTP program coordinator.
Differs from a Motor Vehicle Compliance Supervisor by the absence of full time supervisory responsibilities.
Examples of Work:
Knowledge of specialized Motor Vehicle operations.
Specialist Rover Functions - Issuance:
Constantly travels to various field offices within the district, region, or state to assist in the daily operations of an office.
Interviews applicants for driver''s licenses, identification cards, and vehicle registrations.
Determines types of license required.
Reviews documents for eligibility and propriety of issuing the licenses/identification cards.
Administers tests, if applicable.
Issues proper licenses and vehicle registrations.
Collects sales tax and other applicable fees.
Specialist Rover Functions-Reinstatement:
Frequently travels to various field offices within the district, region, or state to assist in the daily operations of an office.
Conducts interviews for enforcement and eligibility or reinstatement of driving and vehicle registering privileges or non-compliance of the same.
Interprets, applies, and enforce eligibility factors and determines compliance or non-compliance while ensuring enforcement and compliance of federal and state laws and agency policies. Issues Letters of Clearance upon compliance. Executes pick-up orders for suspended drivers license, license plates, and registrations.
Computes reinstatement and/or administrative fees as well as drivers license and restricted hardship fees.
Reviews documents (i.e., certified court minutes, certified bills of information, judgments, petitions, insurance policies/binders, affidavits, bills/receipts of sale) for compliance.
Sells Louisiana Official On-Line Driving Records. Researches and updates all convictions, accidents, etc., prior to issuance of the Official Driving Record.
Works in conjunction with the Commissioner of Insurance, as well as courts, law enforcement agencies, public officials, attorneys, other state agencies, etc., on behalf of applicants in gathering verification and information for compliance. Acts as witness in lieu of notary public in legalizing documents regarding vehicle disposition.
Conducts special investigations to resolve problem cases.
One-Person Office Functions:
Oversees all operations of a field office providing service to the public in obtaining motor vehicle operator''s licenses, identification cards, motor vehicle registration plates, and certificates of titles.
Interprets, applies, and enforces all motor vehicle laws, rules, and regulations.
Interviews applicants for driver''s licenses, identification cards and vehicle registrations.
Determines eligibility of applicant for driver''s license and the restriction, if any, to be placed on the license.
Reviews all documents submitted for title transactions and makes sure all necessary documentation is present.
Determines the type of license plate required for the motor vehicle based on the vehicle and its intended use.
Administers tests, if applicable, and issues proper licenses and vehicle registrations.
Determines assessment of fees for international reciprocity agreements on vehicle licenses and on the sales taxes due on licensing transactions for vehicles newly registered in Louisiana.
Requisitions needed supplies, equipment, and license plates and maintains an accurate inventory and prepares reports of inventory.
Collects sales tax and other applicable fees and daily accounting reports.
Prepares reports on office production.
Maintains liaison with local law enforcement officers, car dealers, etc. in dealing with driver''s license and motor vehicle registrations.
Writes various reports and performs inventories.
Maintains a thorough knowledge of driver''s license (commercial and private) laws pertaining to eligibility and issuance of such licenses. Examines documents, computer and microfilm records, and information from nationwide databases and initiates actions to resolve problems.
Updates and maintains reports of statistical information as well as production.
Communicates with other jurisdictions in regard to various reciprocity agreements, suspension codes, status codes, etc.
Works closely with data processing personnel to identify needs and requirements due to mandates, growth, and future development.
Assists in the development of procedures and methods for program and employee evaluation, management control, and strategic planning.
Assists in the testing of new transactions and enhancements to computer programs before implementation statewide.
Assists in the development of employee orientation manuals and in-depth training materials, complying with federal regulations, state laws, and departmental policies/procedures.
Conducts classroom instruction to train personnel in new/expanded legislatively mandated programs and data programming changes.
Updates and maintains reports of statistical information as well as production to include quality review of employee performance.
Confers with Data Processing programmers and Finance personnel to resolve discrepancies in the database plate index or drivers license issuance areas. Coordinates programs and texts necessary for the reconciliation of the systems.
Examines documents, computer and microfilm records, and information from nationwide databases and initiates actions to resolve problems. Interprets review codes, determines status, and provides accessibility to records, if applicable.
Communicates by telephone and fax with other jurisdictions nationwide regarding reciprocity agreements, suspension codes, status codes, problems in data transmission, etc. in order to research problem drivers and resolve other problems relative to drivers license management and issuance.
Provides technical guidance to motor vehicle personnel statewide and, as such, assists personnel with actual walk-through processing of transactions for drivers licenses and vehicle registrations. Evaluates applicant status, reviews questionable medical forms for commercial drivers, etc.
Serves as regulatory consultant over statewide public tag agents and their operational staff. Assists by providing interpretation of laws, rules, policies, and procedures and guidance of computer transaction processing for vehicle registration and titling.
Conducts audits of public tag agents for procedural, statutory, and program compliance. Examines documentation accepted, sales/use tax and fees collected, and computer transactions processed to issue registrations, license plates, and titles.
Verifies license plates and validation stickers maintained in the office. Maintains appropriate documentation, prepares reports of audit findings, and reviews audit findings with supervisor.
Serves as the forms coordinator for the Office of Motor Vehicles by requisitioning all agency forms, editing proofs, and assisting in the development of or revisions to new and existing forms.
Acts as liaison between the Office of Motor Vehicles and the Department of Public Safety Risk Management Coordinator.
Coordinates safety programs for the Office of Motor Vehicles, which includes investigating accidents and work-related injuries to determine causes/circumstances and to recommend remedial actions, reviewing construction plans and inspecting office buildings, equipment and job sites for compliance with safety and fire codes, notifying supervisors of safety hazards, and establishing and conducting education and training programs for safety related issues.
Serves as the liaison between the Office of Motor Vehicles and the Department of Public Safety CPTP Coordinator.
Coordinates the Comprehensive Public Training Program (CPTP) for the Office of Motor Vehicles personnel statewide, including scheduling all CPTP classes and events, compiling all CPTP activity reports, reviewing course outlines, and making suggestions to Human Resources as to the need to analyze a specific course outline for the Office of Motor Vehicles.

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